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Dispatch Software New Zealand, Dispatch Software Australia

Freephone Australia:
1800 350 495

Freephone New Zealand:
0800 EASYHELP (327 943)

Dispatch Software

Dispatch software by SmartTrade allows service businesses to send jobs to staff in the field, either using traditional methods such as paper job sheets or telephone, or electronically to staff equipped with Pocket PC handheld computers (PDAs). SmartTrade’s office solution (SmartTrade Office) allows jobs to be created, scheduled, and assigned to field staff using a graphical interface.

Using SmartTrade Mobile® as the field component of a job dispatch system, jobs can be electronically dispatched to field staff, who add materials, labour and notes as required, and then return the jobs to the office. Jobs can transmitted to or from the field either wirelessly over CDMA or GPRS networks, or in the office by cradling or using short range connections such as WiFi, BlueTooth or InfraRed.

Firms that will benefit from using SmartTrade for dispatching jobs include service businesses and contractors with field staff - electrical, plumbing, gas fitting, air conditioning, refrigeration, property maintenance, equipment maintenance, appliance service, glass repair, security, data installers and many others.

The benefits of using SmartTrade for job dispatch include:

  • Reduce paperwork, double entry of data and administration.
  • Increase billable hours by getting more productivity from field staff – keep them on the job and out of the office.
  • Improve control of labour, materials, profit margins and variations.
  • Cut costs such as mobile phone calls and printing invoice and order books.

SmartTrade’s scheduling and dispatch functionality includes:

  • Scheduling and dispatching jobs using SmartTrade’s graphical scheduler (including calendar and timeline views), which anyone familiar with Microsoft Outlook will find easy to use.
  • Sending SMS text messages from within SmartTrade Office.
  • Assigning multiple employees to jobs.
  • Scheduling split times for employees.
  • Customising job sheets to your own requirements.

The benefits and functionality of SmartTrade make it the smart choice for dispatch software.